1. When you first enter the Apply Finance Charges option, at the Customer field, enter in the six-character customer ID code for the customer whose finance charges you would like to delete, or enter "//////" for all customers.
If you are uncertain of the customer code, see Navigating Net Yield - Selecting a Customer Code.
If you press Enter without making an entry to the Customer field, the system will exit this option.
2. If finance charges exist for this customer, the previous finance charge will display. Command options will appear; select Delete.
3. You will return to the Customer field; enter a new customer code to delete another finance charge or press Enter to exit the option.
Note: You can delete finance charges in the current period (the same period that the finance charge was calculated). If you need to delete a finance charge from a different period, create a credit memo to cancel the finance charge and then apply the credit memo to the finance charge.
For more information on the Apply Finance Charge option, see Apply Finance Charges.
Security Required : Receivables - Receivable Adjustments
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